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Product Information & Care

Care Guide

Product Information & Care

A simple guide to product details, care habits, and everyday upkeep so your EILVEIAAN furniture stays comfortable, clean, and looking its best over time.

Daily Care
Keep it clean and dry

Regular light maintenance helps preserve comfort, finish, and fabric condition.

Before Purchase
Review dimensions carefully

Always confirm size, finish, material, and delivery access before ordering.

Support
Ask before damage spreads

If you are unsure how to clean or care for a material, contact support before trying aggressive cleaners.

Important: Always test any cleaner on a small, less visible area first. Do not use bleach, harsh solvents, or abrasive tools unless the product care instructions specifically allow them.

General care guidelines

  • Keep furniture away from excessive moisture, standing water, and direct heat sources.
  • Dust or vacuum surfaces regularly using a soft brush attachment.
  • Blot spills promptly with a clean, soft cloth rather than rubbing aggressively.
  • Avoid dragging furniture across rough surfaces to reduce stress on frames and legs.
  • Rotate and fluff removable cushions when applicable to support more even wear.

Before purchase

  • Check product dimensions carefully.
  • Review material and finish details.
  • Confirm color expectations across screens.
  • Measure doorways, hallways, stairs, and elevators.

Fabric & upholstered surfaces

Vacuum regularly and handle spills quickly. For spot cleaning, use a soft cloth and fabric-safe cleaner only when appropriate for the specific upholstery type.

  • Avoid oversaturating fabric with water.
  • Do not scrub aggressively.
  • Allow surfaces to air dry fully before reuse.

Faux leather & wipe-clean finishes

Use a soft damp cloth for routine cleaning and dry the surface after wiping. Avoid strong alcohol-based products, bleach, and abrasive sponges.

  • Clean spills as soon as possible.
  • Keep away from sharp objects that may scratch the surface.
  • Avoid prolonged direct sunlight where possible.

When to contact support

Reach out before attempting any strong cleaning method if you notice unusual staining, material damage, hardware looseness, or care concerns you are unsure about.

Email supportingcenter@eilveiaan.com or visit our Contact page for assistance.